FirstRain Customer Support

• Duplicate Feed Files Are Delivered to FTP
• Monitors Are Not Available in FirstRain Research
• FirstRain Stage App Is Not Accessible
• News for Wrong Company Are Displayed In Your Channel
• Volume Of Publications Provided by FirstRain Has Decreased
• How to Export News From Channel to Spreadsheet?
• User Activity Is Low in Usage Report
• User Onboarding Email Not Received
• How to Search for Keyword in Channel?
• How To Import Accounts From Salesforce?
• Removing Company Account From Channel
• Cannot Add Company to Channel
• Cannot Reset FirstRain Password
• Requesting Usage Report
• SSL Certificate Has Expired
• Daily Emails Are Not Received
• Downloading Feed Files From FTP in Bulk
• Cannot Upload Companies in Bulk to Accounts Channel
• No Data Available in the Trending Phrases View
• Updating Username and Email in FirstRain
• Sharing Content
• How to View News for a Specific Region of a Country?
• Adding Company To Your Channel