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      1. IgniteTech Global Support
      2. Verdiem Customer Support

      Verdiem Customer Support

      Licensing

      • Renewing Support for Perpetual Surveyor License Owners

      Installation and Deployment

      • Patching Java on Surveyor Server
      • Verdiem Surveyor version that is not relying on Adobe Flash
      • Windows Server Operating Systems Supported by Surveyor
      • Upgrading to the latest Verdiem Surveyor version
      • Removing/Uninstalling Surveyor from your server and PCs
      • Deploy the Surveyor 6 Windows Agent Using Group Policy

      Administrative groups and Security

      • Non-admin Roles having permissions for Reporting in Surveyor

      Baseline Data Collection

      • Nature of Data Collected by Verdiem for Troubleshooting

      Database and Reporting

      • Requesting a Verdiem Report for a Contract Customer
      • Surveyor 6 Database Tables Used for Reporting

      Error Messages Articles

      • Memory Leak Issues Causing Verdiem Server to Crash
      • Surveyor Hangs on the Verdiem Loading Screen

      Essential Articles

      • Verdiem - Release Notes and Known Issues

      Sections

      Licensing Installation and Deployment Administrative groups and Security Baseline Data Collection Database and Reporting Error Messages Articles Essential Articles
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