Prologic Customer Support

Prologic Tips and Tricks

• Sentinel Alert: UNDO_SPACE Tablespace Is Almost Full
• Product Costs in Dockets

CIMS Release Notes

• Prologic Head Office 8.9.2 Release Notes
• Prologic Head Office CIMS v9.5.15
• Prologic Head Office CIMS Release Notes v9.3.2
• Prologic Head Office 8.9.1 Release Notes
• Prologic Head Office Version 8.7.2 Release Notes
• Prologic Head Office Release Notes v9.4.6

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Prologic Announcements

• CIMS Release Notes - V9.4.6
• Announcing Prologic Head Office CIMS Version 9.4.4 Moved to General Availability
• Announcing Prologic Head Office CIMS Version 9.4.3 Moved to General Availability
• Announcing Prologic XDI Version 5.8 Moved To General Availability
• Announcing Prologic XDI Version 5.6 Moved to General Availability
• Announcing Prologic XDI Version 5.7 Moved to General Availability

Essential Articles

• Prologic - Release Notes & Known Issues

Server Environment Support

• Hosting OVMM on a Virtual Windows Machine
• Start Prologic CIMS without Internet Explorer
• Minimum recommended specs for hosting OVMM
• Web Service is Taking Too Long to Respond
• Queue Failing While STYIMP Routing is Running
• Unable to import stock movement

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Home Shopping

• Correcting completed orders that are short shipped
• Can't make a refund via HS0D refund screen
• Test CIMS not processing orders
• Updating (Reinstating) an order in the CIMS
• Order Stuck in Allocated State in CIMS
• Daily polling job failed to populate the channel with stock

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Dataguard

• DB production server run out of disk

Prologic XDI

• Prologic XDI Release Notes - Version 5.1
• Prologic XDI Release Notes Version 3.3
• Prologic XDI Version 4.0 Release Notes
• Prologic XDI Release Notes Version 4.3
• Prologic XDI Version 5.4 Release Notes
• Prologic XDI 3.10 Release Notes

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Troubleshooting

• Tills not loading up to sales screen
• Tills card machines keep going down

EPOS

• Prologic Point of Sale Release Notes - Version 8.2.6
• Prologic Point of Sale Version 8.2.10 Release Notes
• Prologic Point of Sale Release 8.1.14
• Prologic Point of Sale 8.4.0 Release Notes
• Prologic Point of Sale Version 8.2.2 Release Notes
• Prologic Point of Sale 8.2.11 Release Notes

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Scheduler

• CIMS Scheduler Stopped Working
• Resolving 'Error communicating with listener' error
• Emails not coming through from CIMS

Warehousing and Stock Control

• Bags Becoming Stuck Due to Stock Level Failure
• Unable to join the ADC device to new access point
• Unable to delete GRN numbers
• Unable to create an onward move
• Find WARN Movements With Stock Reservation
• DE7K Unable to Move a Unit From Stock

Fundamentals

• Setting Up Users for Prologic Support Portal
• Programs catalog