Prologic Customer Support
Prologic Customer Support
Prologic Announcements
- CIMS Release Notes - V9.4.6
- Announcing Prologic Head Office CIMS Version 9.4.4 Moved to General Availability
- Announcing Prologic Head Office CIMS Version 9.4.3 Moved to General Availability
- Announcing Prologic XDI Version 5.8 Moved To General Availability
- Announcing Prologic XDI Version 5.6 Moved to General Availability
- Announcing Prologic XDI Version 5.7 Moved to General Availability
Home Shopping
- Correcting completed orders that are short shipped
- Can't make a refund via HS0D refund screen
- Test CIMS not processing orders
- Updating (Reinstating) an order in the CIMS
- Order Stuck in Allocated State in CIMS
- Daily polling job failed to populate the channel with stock
Prologic XDI
- PreGRNFeed webservice failing
- Products stuck in incremental ProductFeed
- CIMS Webservices Returning Error 500
- CIMS Webservices Connectivity Issue - Interceptor Exception
- Web Service Errors Related to Unavailability of Connection Pool in CIMS DS
- SKUs are not appearing in JDA