Computron Customer Support

General

• Support Matrix and Server Specs - v16.0
• Support Matrix and Server Specs - v15.0
• Support Matrix and Server Specs - v14.0
• Fixing Sort Order Display in Chameleon/Magiq
• Publishing or Re-Publishing in Chameleon/Magiq
• SQL Debugging in Magiq / Chameleon

See all 26 articles

Integration:: Kofax

• Why Scanner PC is not recognising the Separator Page or Bar Code?
• Update regarding Kofax support
• Kofax Imports Slow for a Client Machine
• Slow Kofax Invoice Imports After an Antivirus Update
• Slow Kofax Invoice Imports When Connecting Through VPN
• PIMS File Import Job Suspended With Error "One or more folder fields doesn't exist"

See all 10 articles

Application::General Ledger/Journal Cycle Management (JCM)

• Changing posting accounts from type Balance Sheet to Profit & Loss
• Why CIT journals are not generated and posted in Computron?

Integration::Chameleon/Magiq

• Update regarding MAGIQ support

Integration::Web Services

• Why email command files are not processed by Computron SMTP Email engine?

Presentation::CEF Interface

• Why there is no comma separation in the account balances in CEF Client?
• Why transferring data from CEF Client to Excel is overwriting line?
• Menu Items Missing from CEF Interface

Presentation:: VBAUI Client

• Resolving VBAUI not launching properly

Application::Accounts Receivable

• Why Direct Invoicing Invoice Edit Program does not audit INVHEAD data?
• AR cash deposit issue when changing bank ID

Application::Product Inquiries

• Why are Contracts not uploading from Open Windows CMS to Procurement Portal?
• Why 'Run external program' in fileview.exe violates Windows policy?
• Resolving 'Mail Signon Error'
• Reducing pagefile limit on application server

Application::Purchasing/Procurement Cycle Management (PCM)

• Can't Change the GL Posting Account for a PO Invoices Processed
• Closing Purchase Orders with PO Number In Old Format
• Procurement Portal is Not Accessible for Any User
• Resolving error 'distribution record required for tax allocation'

Application::Fixed Assets

• Fixed Asset has Negative Accumulated Depreciation
• Trans Process Reverse Program did Not Generate a GL Posting Entry on FA Transaction Reversal