Overview
- You have stopped seeing data records after a certain date and time.
- The collector is not loading/retrieving data and files seem to be stuck in the spool directory.
- Logs from the collector show an MD5 verification error.
Solution
- Locate the
.pmd
file that failed MD5 verification and is stuck in the spool directory/sensage/collector/queue/.../spool
- Move the
.pmd
and accompanying.meta
file back to the parent log queue directory, which skips the MD5 verification that failed during processing. - Then, rename the
.pmd
file to.log
to set it ready for processing. - Restart the collector service.
The file should load as expected. Also, any files that were present in the archive
directory should now be successfully processed by the retriever, make it to the log queue directory, and be ready for loading.
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