Unable to drag columns on the events page in IE11

Overview

You are using Internet Explorer 11 (IE11) and when trying to move columns on the events page of a contact, you are not able to do it.

 

Information

There are some methods from JavaScript Objects that are not supported by IE11 by design. For example, a commonly used method used to read the contents of the specified Blob or File while dragging and dropping, like the readAsDataURL method is not supported on IE browsers.

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In this case, t
he control component that allows to drag and drop the columns is not supported on IE11. As a workaround, you can use this feature by accessing ResourceOne through one of the other supported browsers, listed in the ResourceOne System Requirements (Version 4.0) KB Article.

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