Knova - Release Notes & Known Issues

Feature Enhancements

The following features are currently not available in Knova and have been logged as enhancements for future releases:

  • Add a button to open documents in new tabs - to save time and avoid copy-pasting URL into a new tab.
  • Add a confirmation message within the feedback process - to notify users about successful feedback submission.
  • Display parent document title with the display name of the attachment file in the search result list - to provide better visibility into search results source.
  • Ability to clear all filters for search results in Content Manager - to clear filters in one click.
  • Copy attached files for created language editions - to avoid adding all files manually every time.
  • Display Document ID with the Title in Hot Topics widget - for better Hot Topics visibility.
  • Single notification email for all subscriptions - to avoid multiple subscription notifications.
  • Ability to parse steps within a document - to incorporate structured content into Knova authoring.
  • Monitor the number of users currently logged into the system - to have better visibility into current system usage.
  • Allow reusing of each fragment for fragments created within a document - for more granular content reuse.
  • Allow structured content and metadata formatting - for better customization.
  • Allow adding customer name to RWB template - for branding.
  • Allow changing character limit for equivalent terms in Universal Metadata Manager - for better customization.
  • Single-click feedback option - for faster feedback usage.
  • Workflow rules for multiple review states for multi-country products - for more multi-country products workflow flexibility.
  • Date range selection for Hot Topics widget - for better searchability.

Release Notes Archive

Known Issues

Issue Description Jira Ticket Fixed-in Version
Blank page when running KSM in IE KNOV-10443 8.2.4.11_1
Blank page opens and won't close when editing or managing a document KNOV-10442 8.2.4.11_1
Best Bets disappear after adding feedback to document

KNOV-10387

8.2.4.11_1
Cross-Site Request Forgery for user creation

KNOV-9922

8.2.4.11_1
Sensitive Information Sent In URL

KNOV-9731

8.2.4.11_1
Search Results causing error when searching using double quotes

KNOV-9650

8.2.4.11_1
GEHC - Insecure Default Page

KNOV-9179

8.2.4.11_1
Hot topics don't work when sorted by published date

KNOV-8041

8.2.4.11_1
When opening the attachment file, download window is displayed in the document window

KNOV-8040

8.2.4.11_1
Extra audit log for attachment editing

KNOV-6788

8.2.4.11_1
LCM: print list doesn’t work when display large data on one page

KNOV-6504

8.2.4.11_1
Query Class Report only shows 1st page of search results

KNOV-5916

8.2.4.11_1
Hazelcast errors, interrupting the com.consona.ckm.attachment.AttachmentContributionThread

KNOV-5709

8.2.4.11_1
Hazelcast errors, interrupting the com.consona.ckm.feedback.FeedbackContributionThread

KNOV-5705

8.2.4.11_1
Sometimes subscription email doesn’t get sent when user adds new replies

KNOV-5200

8.2.4.11_1
Duplicate subscription email

KNOV-5070

8.2.4.11_1
Viewcount different in LCM and About causing issues with sorting

KNOV-4756

8.2.4.11_1
User can see the new post of a private community from the newest discussions even he doesn’t have permission for that private community

KNOV-4044

8.2.4.11_1
SSO authentication causes external document links not to work

KNOV-4017

8.2.4.11_1
Duplicated link get added to the additional information area for the same document

KNOV-3985

8.2.4.11_1
Attachment files on the original document are deleted when cloned document is deleted

KNOV-6075

8.2.4.10_1
The search result is strange when switching between multiple saved searches

KNOV-5742

8.2.4.10_1
Large attachment files exceeding 2.1GB are displayed as 1KB in the document page.

KNOV-5125

8.2.4.10_1
Attachment list is not displayed fully after saving the document

KNOV-3977

8.2.4.10_1
Spidered Document table has nonunique DocID field

KNOV-3628

8.2.4.10_1
Deedback count has wrong value

KNOV-3297

8.2.4.10_1
RawDocId instead of DocID is displayed in the link search result list

KNOV-627

8.2.4.10_1
Chrome does not give the "delete draft" option when exiting content editor

KNOV-5750

 

8.2.4.8
LCM:Excel Export of result set does not match Knova's result set

KNOV-5665

8.2.4.8
The “last modified by” field doesn’t gets updated when modifying the document from the managing document window.

KNOV-4280

8.2.4.8
<> are displayed as encoded value in LCM

KNOV-3298

8.2.4.8
Highlighting doesn’t work correctly with the word includes both alphabetic and numeric characters for Japanese documents.

KNOV-3095

8.2.4.8
Chrome: docLock data doesn’t get cleared in some cases

KNOV-5934

8.2.4.7
LCM: filter on the result column does not work

KNOV-5668

8.2.4.7
LCM: sorting by view count doesn’t work correctly.

KNOV-4060

8.2.4.6
Document export occurs an error seems because attached file which has a filename with space

KNOV-175

8.2.4.6
Chrome: sometimes the delete confirmation message doesn’t show on the popup window.

KNOV-4056

8.2.4.5
Recommendations not updating due to Hazelcast errors interrupting MSRecommendationContributionThreadthread

KNOV-4015

8.2.4.5
Advanced sort doesn’t work, search results disappear after selecting multiple sort fields.

KNOV-3278

8.2.4.5
Document on History displays wrong version after resizing the window

KNOV-2747

8.2.4.5
Unable to search feedback when document's title contains angle brackets "<> ".

KNOV-5344

8.2.4.4
Add Knowledge Base Document Link" does not allow a new window as a target

KNOV-5006

8.2.4.4
Regence Group-Add knowledgebase content button

KNOV-4545

8.2.4.4
When in the editor, and making any changes and saving, anchor links marks (flags) appear all over the page. All text is outlined as if anchor links

KNOV-2752

8.2.4.4
Konica-LCM Bulk Change won't update Access level for each content areas

KNOV-4152

8.2.4.3
KSS Communities - Prev and Next feature does not work

KNOV-4042

8.2.4.3
Unable to edit subscriptions in Chrome, Safari, and Firefox from the second time

KNOV-3846

8.2.4.3
The [Downloading started …….] window kept open even after downloading files are completed

KNOV-2909

8.2.4.2
Deleting Query from Saved Search Manager

KNOV-4722

8.2.4.2

 

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