When exporting checks/wires from Computron CEF Client grid screen to Excel, the application is removing the last line of data and adding new data. Basically, if you select the individual rows to download and then perform consecutive downloads appending to the same spreadsheet, you find that the last line of the first download is overwritten.
This is a bug in the Computron CEF Client v16 that has been resolved in the latest version of the CEF client v18.104.22.1682.
If you require assistance in installing this version, you can contact your Account Manager directly via email.
You can share the Account Manager contact with the customer by referring to Escalating-to-Management.