OnDemand: Missing persons in the list builder report of attendees

Overview

If your report shows only the members who attended a class on a certain date, you may find out that some persons/records are missing from the report. This might be due to the fact that these persons weren't assigned a correct start date or any start date at all.

Solution

To solve this issue, follow these steps:

1. Check the activity history report for the class activity to determine the number of persons with the correct start date: you can use  OnDemand Reports Viewing Activity History Report.
2. If you find that the missing persons have a different start date, then you'll need to go to the Activity History report and edit the records one by one to select the correct start date.
3. You can follow the article Creating Catalog Items to create new events, and do not forget to enter the start and end dates depending on your needs

Testing

After following the solution steps, the list builder report shows all records of class attendees.