Overview

You are unable to amend a particular purchase order (PO) in the Procurement Portal when attempting to modify the quantity on a line item. You encounter the error message "PO not modified. The following error occurred: Distribution record required for tax allocation".

Solution

The Procurement Portal is an extension of the Purchasing system found in the VBAUI in Computron. Through the Portal, an order can be changed even after it has been accepted/approved, and printed.

If you encounter the issue again in the Procurement Portal, please raise a support ticket with us mentioning the PO Number. Our Professional Services team will identify a root cause, resolve the issue and inform you. 

<supportagent>

If the customer raises a ticket mentioning a PO Number, engage the Professional Services team. Please refer to Elevating or Escalating to External Teams for escalating to the Professional Services team.

</supportagent>

The workaround for this error message is to amend the PO using the VBAUI interface.

Steps for workaround

<supportagent>

The steps can be performed by the customer in their environment. Only the Professional Services team has access to the Computron customer environments.

</supportagent>

1. Log onto the VBAUI interface. Navigate to PO Maintenance.
2. On the displayed KS1 screen, enter the PO number for the field Purchase Order. Click on the option Change.

3. On the displayed DS1 screen, click on the Continue option.
4. On the next UL1 screen, click on the Change option (icon triangle) and highlight the item row you want to modify.
Enter the new quantity in the field Quantity.
 Click on the Edit option followed by the Save option (folder icon).

Testing

Verify that the PO has been amended in the VBAUI interface.

1. Log onto the VBAUI interface. Navigate to PO Maintenance.

2. On the displayed KS1 screen, enter the PO number for the field Purchase Order. Click on the option Change.

3. On the displayed DS1 screen, click on the Continue option.
4. On the next UL1 screen, the updated quantity for the line item should be displayed for the field Quantity.

Also, after modifying the PO from the VBAUI, you can check that the changes are reflected in the Procurement Portal.

1. Log in to the Procurement Portal.

2. Navigate to Change PO. Enter the order number in the field PO Number and click on Get.

3. From the resultant information about the order list, click on the hyperlink for the PO Number to view the order details.
The Line Items will be displayed. The change you made to the field Quantity in the VBAUI on a line item should be reflected here.