Overview

When you pull up a report, you may find that a certain person's email is not appearing, and it doesn't appear whenever you pull up the report.

Solution

The problem is due to not assigning the correct person to the order item. To solve this issue please follow these steps:

1. Log in to GoMembers OnDemand
2. In the reports section, click on List Builder
3. Search for the report where you noticed the email was missing.
4. On the right, Click on Edit
5. Click on Next
6. Click on Save
7. Search for the organization and the full name of the person whose email is missing
8. On the right, click on Edit
9. Under order item, change the Assigned To Person field to the name of the person whose email is missing.
10. Click on Save and View org
11. The missing email should now appear in the report.