AR cash deposit issue when changing bank ID


Users have a custom program SBKOCH in Accounts Receivable (AR) which they use to enter cash deposits for multiple bank IDs/currencies. The issue they have is that when the users are processing a payment the screen allows them to change the bank ID and if they do this at a certain stage of processing the batch bank ID becomes out of sync with the payment bank ID. 




A hotfix is available to resolve this issue. The nature of the fix is such that after entering a standalone transaction, the user will not be able to change the bank ID without taking one of the following actions:

1. Completing the current payment by clicking “Process”

2. Cancelling the current payment by clicking “Cancel”

So, if the user realizes they have entered an incorrect bank ID after entering the standalone transaction, then they will need to click Cancel to allow the correct bank ID to be entered and the standalone transaction will have to be entered again. The user is not allowed to adjust the current transaction bank ID without canceling the payment because, logically, the bank ID should not be changed after the transaction has been entered.

The installation instructions are mentioned in the release document




Please sign in to leave a comment.