Overview

This article provides the steps required to grant Root Administrator permissions to a user or group. A user or group that has Root Administrator permissions is granted access to all tasks and groups in the system. Additionally, this article provides guidelines regarding the search operation.

Process

Note: To complete this procedure, you must have local administrator permissions in the Surveyor server computer.

1. In the Administrator Console, go the Configure menu  and click on Roles & Permissions.

2. In the list of roles in the Security Permissions page, select Root Administrator.

3. In the Users tab, for each Windows user or group that you want to include in the role, click Add User or Group to find and select the user.

   NOTE: Search operations are limited to the current domain, even if your user account has access to multiple domains. If you specify a different domain, the search returns a “user not found” message.

4. When you’re done adding users to the Root Administrator role, click Save.

Search notes

• Search operations are limited to the current domain, even if you are logged in as a user who has access to multiple domains. If you specify a different domain, the search returns a “user not found” message.

• Search results return users and groups that contain the search string you enter, and wildcard characters * and ? are treated as text characters.

• Search operations are case-insensitive for finding domain users and case-sensitive for finding local users. For example:

  Searching for admin returns
  
  • DOMAIN\Admin2 (domain user)
  • DOMAIN\Administrator (domain user)

Searching for Admin returns

• • DOMAIN\Admin2 (domain user)
  • DOMAIN\Administrator (domain user)
  • BUILTIN\Administrators (local group)
  • Administrator (local user)