Overview

This article describes how to reset or change user passwords in 4Gov.

Instructions

1. Log in to 4Gov as Administrator.
2. From the main screen, go to System > System Admin.
3. Under the Security Administration section in the System Admin module, click User Admin.
4. A window will open displaying the list of users.  Click on the user account whose password you want to reset. 
5. Click on the Change Password button.  
   
6. In the window that opens, verify that the correct user account is displayed.  Type in the new password.  Click Submit.
7. Confirm with the user that they can connect using the new password.

Summary

Resetting or changing user passwords in 4Gov is a straightforward process that involves logging in as an administrator, navigating to the User Admin section, selecting the user account, and entering a new password. Always confirm with the user that the new password works to ensure seamless access.

FAQ

1. Who can reset or change user passwords in 4Gov?

   Only administrators with the necessary permissions can reset or change user passwords.

2. What should I do if the user cannot log in with the new password?

   Verify that the correct password was entered and try resetting it again. Ensure that there are no typographical errors.

3. How often should passwords be changed?

   It is recommended to change passwords regularly, based on your organization's security policies, typically every 60-90 days.