Overview

Sometimes, you may need to run knowledge re-contribution due to several reasons as discussed in this Knowledge Re-Contribution article.

This article provides instructions on how to perform a knowledge re-contribution through the Administrator console. 

Information

• The following instructions are applicable for versions 8.1x and 8.2x.
  
  
• Knowledge re-contribution can also be performed through the command line. Please visit the Running Re-Contribution Using Command-Line article to learn more about this procedure.

Process

To run re-contribution using Knova Administrator:

1. In the menu bar, click Manage Knowledge > Knowledge Contribution > Knowledge Re-Contributor.
   
   
   
   
2. In the Knowledge Re-Contributor screen, select the contribution tasks that you want to run and their options.
   NOTE: If you just completed an upgrade, select the following contribution tasks:
   
   
   • Authored Documents
   • Information Components Types
   • Community Threads
   • Feedback Records
   • Failed Items
     
     
     
     

To initiate re-contribution, click Start and click Yes to confirm the action.

Additional Steps

To run re-contribution using the command-line utility or to schedule it to run at a specific time, continue with the steps below:

1. Click Generate bat file.
   
   
   
   
2. Enter the File Name when prompted and click Submit.