Retrieving a Created Purchase Order that is Missing in Everest


This article describes one of the reasons why a previously created Purchase Order (PO) document may be reported as missing in Everest and describes the available option to retrieve it.


Purchase Orders (PO) that are created and subsequently canceled to a Purchase Quote (PQ) will not be found when searching for past POs.

Users can verify the document history by searching the Purchase Quotes using the PO document number for any POs that may have been canceled as shown below:


The user has the option to retrieve the purchase quote and convert it to a purchase order if the business scenario still permits, usually if the PO was inadvertently canceled.

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