Cannot create new tasks: Unable to save given Data

Overview

You are receiving an Unable to save given Data error when creating a new task.

The error details are as follows:

Error Number  : 42005
Error Message : 42005 : UNABLE TO SAVE GIVEN DATA
Error Source : ECONTACTMANAGER.TOCONTACTMANAGER
Error Method : TBOCONTACTMANAGER.SAVE

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Further investigation shows that it is a database issue:

Arithmetic overflow error converting IDENTITY to data type int.

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Solution

The issue is related to the new identity feature from SQL Server 2012 which is designed to boost the performance of high-end machines.

To solve this issue, please follow the Steps section from the Arithmetic overflow error on IDENTITY column Tasks.task_id article.

Testing

The steps in the related article should have helped and allowed you to save new tasks. If the problem is still manifesting, please contact support

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