Users are occasionally seeing the same Sales Document show up twice inside the Everest client, and only one is clickable. The issue seems random, and it doesn’t happen very often.
The duplication is caused by the
WEB_PAYMENT DB table containing more than 1 web payment and causing the list to show multiple lines.
Based on the table that caused the duplication, this shouldn't cause any problem since the web payment will be processed when the order is converted to invoice.
The only problem that could manifest is that if you summarize the total in the Sales Document it will include the duplicated and may not show the correct amount. However, there are other reports to show the proper amount such as the Sales Order Report or the Sales Invoice Report, which are not affected.