You have a multi-server setup. In your environment, you observe the following:
- CreditCard.Retrieve SDK not working on any server
- CreditCard.Create SDK only works on the database server
- Cannot decrypt Card Holder or Expiration Date on any server
This is a known defect, affecting Everest version 7, which is causing the SDK to not show the decrypted format for Credit Card numbers. The fix for this is included in version 188.8.131.523 and later.
To overcome the issue, please upgrade to the latest version.