Duplicate Feed Files Are Delivered to FTP

Overview


You may notice that duplicate news files are uploaded for you to the FirstRain FTP (ftps.firstrain.com).


 

Solution


Submit a request to FirstRain support  to investigate the issue, providing the names of the duplicate files.


<supportagent>

Elevate issues with duplicate files uploaded to the FTP to the SaaS team as a Showstopper.

</supportagent>

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