Exporting Active FirstRain Users

Overview

You may want to retrieve a list of all users from your company who have an active FirstRain account.


 

Solution

  1. From the FirstRain app, open the Administration section.

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  2. Filter only Active users.

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  3. Click Bulk Actions and select Export To Excel.
    An XLSX file with the list of all active users from your company is downloaded.

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    Note: Additionally, you can request a Usage Report to review how many users are actively using FirstRain.

 

<supportagent>

Requests to retrieve active users can also be submitted by account managers. Agents will need to select the required company from the All Accounts drop-down before exporting users (as described above).

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</supportagent>

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