Overview
Looking at your financials, you and see a particular value for your main inventory and a different value in the inventory summary sheet from the Reports -> Inventory Summary.
Solution
Please follow the steps below to resolve the discrepancy:
-
Check the items table for any item that may be inactive and with stock, by running the query below:
SELECT * FROM items WHERE active = 'F' AND qty_stk <> 0
Remove any items you may find that are not included in the report.
-
Check the Transact table to get find any General Journals that may cause the discrepancy:
SELECT * FROM transact WHERE acnt_code = '{account_code}' AND doc_type = 0
Replace
{account_code}
with the account code as it is configured in your system. Remove any General Journals that may cause the discrepancy. - Reviewing your statements for the previous years, and try to identify where the difference is originating from. Check to see if the actual difference is carried forward from a previous year. If so, please post a new General Journal to settle down this difference.
Testing
If you cannot identify where the difference is coming from after following the steps above, please contact support.
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