Unable to access the PRINT or SAVE button on ODN

Overview

This article helps in solving issues related to accessing the Print or Save button in the Olive Dynamic Newsstand (ODN).

Keywords:

Zoom, Print button, Download button, Save button

Root Cause

Usually the root cause is that the browser navigator's zoom is at a value different than 100%. 

Resolution

First we will attempt to access the Print button, which has been hidden.

  1. For ODN version 1.5, the ‘hamburger’ icon is shown if the Zoom percentage is high enough.

 mceclip0.png

  1. Clicking on this icon will open the menu which contains the Print button

mceclip1.png

  1. For ODN 2.1 this is almost the same, just that the ‘More’ icon is used instead.

mceclip2.png

  1. On clicking the ‘More’ icon, the Print button can be seen

 mceclip3.png

In case you would like to get the normal menu back:

mceclip4.png 

 

Set the navigator's zoom to 100% by following these steps, based on the browser you are using: 

  • On Chrome browser 
    • Click on the left menu  image-0.pngthen select 100% as zoom value.mceclip5.png
  • On Firefox browser
    • Click on the left menu  image-2.pngthen select 100% as zoom value

image-3.png

  • On Internet Explorer
    • Navigate to View > Zoom and choose 100%

image-4.png

Here is a gif that shows how it works in ODN version 2.1


ZoomRevODN2.1.gif

 

 

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