The output to XML Function in XMD generates an error message when the publisher attempts to process a PDF using the “output to XML” function of XMD and output it to an XML file. Then, an error message of the following format pops up:
<Module:XMDPage.cpp,Line:XXXX, Day MMM DD HH:MM:SS YYYY>
Unknown exception: page number #.
This article discusses the resolution of this error.
Normally, there is some sort of corruption on the page(s) that is causing XMD to generate the error message(s).
- The normal procedure of handling XMD error messages is to escalate the ticket to Marvel for the page(s) in error to be re-distilled.
- If Marvel is unable to resolve the issue, L1 agents can attempt to re-distill the page(s) following KB article, Steps For Re-Distilling PDF Pages