Unsubscribing From Channel Email Updates

Overview

You stop receiving email notifications for certain Channels or unsubscribe from all FirstRain emails.


 

Solution

  1. From the FirstRain app, open the Email Settings page:
    • Click on your name on the left panel and select Email Settings.
    • From any channel, click on the Gears icon and select Manage Emails.

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  2. Locate the required channel and uncheck notification types from which you want to unsubscribe.
    Note: You need to expand panels that have a button next to them if you subscribed only to specific sub-categories.

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    • Alternatively, you can unsubscribe from all emails by selecting the corresponding option at the bottom of the page.

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  3. Click Save in the top right corner of the page.

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<supportagent>

If a customer wants you to turn off emails for their account, log in to their account and follow the steps from the public section.

</supportagent>

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