Signing up to the Support Portal

Overview

This article provides the steps required for you to sign-up for the Ignite Support Portal


Solution

  1. Navigate to the Ignite Support Portal
  2. On the New to Ignite Global Support? Sign up, click on the Sign up link
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  3. Once in there, you need to type in your Full Name and Your email, check the I'm not a robot checkbox, and click on the Sign up button
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  4. After clicking on the Sign up button, a message letting you know that an email has been sent to your mailbox will come up
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  5. You can log in to your mailbox and you'll find an email from support@ignitetech.com which contains a link where you can set up your password, you need to click on it
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  6. On that new window, it will ask you to set up a password, and right below the input field, it will give you the requirements the password must meet, type it in and then click on the Set Password button
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  7. On the next window, you will be logged in to the Ignite Support Portal
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