Finding Machine ID or MAC ID for Gensym License

Overview

Perpetual licenses for Gensym, licenses with no expiration date, are bound to a machine ID (Also known as MAC ID or Physical Address). When requesting this type of license for a Gensym installation, this id needs to be provided. This article describes 2 different methods to find the machine id of your device. 

Solution

If you are installing G2 on a Windows machine, the machine id will correspond to your machine's MAC address. 

Using ipconfig

1. Open Command Prompt.
   
   1. Click on the Search icon on your Windows Task Bar. 
   2. Type cmd.
   3. Press Enter.
2. Execute the following command:ipconfig/all
   
3. Under the 'Ethernet adapter Ethernet:' header, look for 'Physical Address' - this is your MAC ID or Machine ID. See screenshot below.

Using machine-id

If you are installing G2 on a Linux machine, your MAC address will not correspond to the machine id required to generate the License. In this case, you need the use the machine-id binary executable to find the correct value:

1. Download and unzip the machine-id.zip folder.
2. In the Terminal, navigate to the unzipped folder, i.e the location of the machine-id binary executable.
3. Execute the following command: ./machine-id
   

If the G2 installation folder has already been created in your Windows or Linux machine:

1. Open your Gensym installation folder. 
2. Execute g2/machine-id file in Command Prompt/Terminal.
   
   • Windows 
     1. Open Command Prompt. 
        1. Click on the Search icon on your Windows Task Bar. 
        2. Type cmd.
        3. Press Enter.
     2. Go to the [G2 Installation folder]\g2 folder.
     3. Drag and drop the machine-id.exe file to the Command Prompt Window.
     4. Press Enter.
   • Ubuntu
     1. Open Terminal.
        1. Press Ctrl+Alt+T.
        2. Type in gnome-terminal.
        3. Press Enter.
     2. Execute the following command:
        

        cd [G2 Installation folder]/g2/machine-id

Testing

The Machine ID will be displayed in the command prompt or terminal. This value should be copied and included in the request form, in the Machine ID field.