FirstRain License Activation and Deactivation Requests

Issue

The customers may require assistance on deactivating and activating FirstRain accounts.

Solution

Things to do when deactivating an existing account ;

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  1. Click on Administration(after you log in).
  2. Type or paste the email of the target user.
  3. Press the magnifier icon to search and see the list of users found.
  4. Then Select “Actions - Deactivate.

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.Steps to follow when activating

    1. Click on administration(after you log in).
    2. Type or paste the email of the target user.
    3. Press the magnifier icon to search and see the list of users found.
    4. Then Select “Actions - Activate.

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