Overview
If you are unable to locate a country in the Mailing and Practice Addresses, it simply means that the country wasn't added in the system when it was initially configured.
This article walks you through the process of adding a new country in GoMembers Enterprise
Solution
To add a new country to the mailing and practice addresses table in the GoMembers Enterprise system, follow these steps:
- Login to GoMembers using the Thick Client
- 💡Accessing through Thin Client will not work, as the required options are only present in the Thick Client
- Navigate to: System Administration > Administrative Functions.
- Find Countries on the left menu and click on it. This will show all the countries in the system.
- Click on Add to add a new country.
- After adding the entry, proceed with Clearing the System Cache in GoMembers
- 💡Failing to proceed with this last step will result in the entry not appearing in the UI, despite the proper backend entry having been correctly created, so this step is crucial.
Summary
Adding a new country to the mailing and practice addresses table in GoMembers Enterprise system can be done by navigating to the 'Countries' section under 'Administrative Functions'. After adding the new country, it's important to clear the System Cache in GoMembers.
FAQ
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What do I do if I can't find the 'Countries' option in the menu?
If you can't find the 'Countries' option, ensure you have the necessary permissions to access this feature. If you do, and still can't find it, contact GoMembers support for assistance. -
Why do I need to clear the System Cache in GoMembers after adding a new country?
Clearing the System Cache ensures that the system updates with the new information you've added, making it available across the platform. -
Can I add more than one country at a time?
Yes, you have the ability to add more countries, as per your requirement.
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